A word from our clients

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All is great with Natalie - she is brilliant! She does a really good job every week and is also really proactive which is great. Thank you very much - all very happy.

Mrs S - Walton on Thames

We're really happy with Alicja. She did a fantastic job!

Mrs S - Hersham

Pat did a fantastic job thanks - am really happy with everything.

Mrs S - Oatlands

Just to let you know that Mayleen did an excellent job today and I was very impressed – a good start!

Mrs F - Weybridge

Jeanette's great. She did a brilliant job, so we'll be using her every Thursday going forward.

Mrs C - Chertsey

Dana is excellent. I am extremely pleased with her and it is already making a big difference to our family life.

Mrs J - Ottershaw

Just to let you know Anabela is perfect, she is doing such a great job! She works so hard and has today left me with the cleanest oven I have seen in years! Thanks :-)

Mrs W - Weybridge

I just wanted to drop you a note to say how happy we are. You suggested Sarah would be a good fit for us and you nailed it.  Sarah is a very diligent worker, a pleasant lady to have around the house and our kids love her!  We have quickly grown to trust Sarah and appreciate her excellent planning and communication.  We always know if there’s any change to the schedule well in advance, additionally, Sarah is very accommodating if our schedule changes - and of course, most importantly, we are happy with the cleaning!!

Mr S - Walton On Thames

COVID-19: 5th November Update

 

Just to let you know we are open for business as usual and you can continue to have your cleaner clean your house.

The government has made it clear that cleaners are still permitted to work inside peoples' homes as long as Government Guidelines on social distancing and staying safe are followed.  In summary:

You can be outside of your home for work purposes where your place of work remains open and where you cannot work from home, including if your job involves working in other people’s homes.

The full text can be found here New National Restrictions from 5 November (in England; there are similar texts available for Scotland, Wales and Northern Ireland). Specifically relating to cleaners, the guidance continues: 'This guidance applies to those working in, visiting or delivering to home environments. These include, but are not limited to, people working in the following areas: 

  •  in home workers - such as repair services, fitters, meter readers, plumbers, cleaners, cooks, visiting childcare providers, and surveyors (this is not an exhaustive list)'

The full text can be found here What do we mean by 'working in other people's homes'?

This is dependent on the following social distancing guidelines being followed:

  1. No work should be carried out in a household where people are isolating or where an individual is being shielded.
  2. The cleaners can continue work, providing that they are well and have no symptoms. No work should be carried out by a cleaner who has coronavirus symptoms, however mild, or when someone in their own household has symptoms.
  3. No work should be carried out in a household where any occupants have any symptoms of Coronavirus
  4. Whilst in the house. a cleaner should maintain a safe distance of at least two metres from any household occupant at all times, and ensure good ventilation in the area where they are working, including opening the window.
  5. Upon entering the home, cleaners should wash their hands using soap and water for 20 seconds.
  6. Cleaners should wash their hands regularly, particularly after blowing their nose, sneezing or coughing, and when leaving the property.

The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.

Best regards

The Cleanhome Team